Your support staff is busy, your teachers are overwhelmed, and administrators are wearing many hats. Now there is a solution to keeping your school website current. What you’d really like is to be able to afford dedicated staff, focused on keeping your...
Improve school customer service by modeling civility As a baby boomer, I am not exactly proud of the fact that my generation is stereotyped as rebellious when it is also associated with self-centeredness. Although admittedly, many of our bell-bottom, tie-dyed 60’s era...
Take note, today’s staff members want to be asked for feedback and to be heard. I think we also recognize that in addition to more frequent communication, how we communicate can mean the difference in how effective we are as leaders. This means better listening...
Effective school communication + engaging visuals = winning influence I’ve been preaching for years that content is king. I’ve written numerous articles espousing this recommendation. However, I’m kind of old-school, and I actually read content—on the Web, in books,...
Are the words you are using undermining your school’s intended messages? The words used in all forms of communication can be some of the strongest branding taking place at your school. Consider this example: School A has a sign posted, like most schools, telling...
