School Webmasters Blog
20 Tips to Create Amazing Customer Service at Your School
Schools must improve the quality of customer service they provide to their customers. Here are 20 tips to get you started.
Video Conferencing: Connecting Remotely
In the era of social distancing, you’ll need new tools, new approaches, and new processes to overcome the challenges schools face in internal communications, stakeholder engagement, and alternative learning delivery. Video conferencing has emerged as a key element of all three.
Optimizing Your School’s Emergency Notification System
Emergency notification systems have become indispensable tools for school communication. Are you using yours effectively?
Using school downtime to ramp up your school communication strategiesImproving communication in anticipation for our return to normal
While schools across the country are shut down for various lengths of time and staff and students work remotely to ensure students continue to learn, administrative staff can focus on improving communications.
Be Prepared for Emergency CommunicationsStrategic school communications includes emergency preparedness
The moment you are in an emergency situation is not the time to prepare for an emergency situation. Prepare now for future emergency situations at your school.
Providing Outstanding Virtual Customer Service During a Crisis
Can your school improve its school customer service by considering its virtual services? Find out how.
Distance Learning Accessibility during a School Closure
While the world is fighting to find a cure for the Coronavirus (COVID-19), schools are scrambling to get their curriculum online and available to all of their students. Home-based distance learning has become the new norm for every school in the U.S.
Sustaining Your Message Through a Pandemic
You’re a principal or superintendent with no school in session, charged with continuing to communicate during a quarantine closure. What can you do to make this work? Check out the tips and resources to find out.
Effective School Communication During a Crisis
Learn why it is important to get in front of a crisis and when unable to do so, how to improve your messaging moving forward.
Web Accessibility Testing: Keyboard Accessibility
Whether it’s personal preference or a necessity, having a website that is keyboard accessible is vital to having a good user experience.