Schools need to market themselves the same way great teachers teach. Demanding a student learn something just “because it is on the test” doesn’t incentivize students. But, helping them understand the personal value and benefits they can enjoy from that knowledge will...
Today, there are a wide variety of mediums we can use to communicate with others. These means are not only great channels for your school communications, but they provide lots of opportunities to demonstrate your school’s quality customer service. How well you treat...
Criticism and negativity can be a minefield when it comes to your school public relations. Remember, school public relations refers to how your community views and feels about your school; in other words, it’s your reputation. We all strive to have favorable public...
ustomer: someone who receives or consumes goods or services and has the ability to choose between different products and suppliers. This word customer may not always come to your mind when you think of the valuable work you do at your school each...
Wouldn’t it be strange to attend a school sporting event only to see the principal as the only player representing the school? Picture the scene: he or she didn’t have time to change before the event, so he’s/she’s still wearing business attire and carrying a laptop...
You are in need of an accessibility audit. Now what? You have two options: hire a seasoned auditor who is fully trained in accessibility (us) or DIY (Do It Yourself). To help you decide which option is best for you, consider these questions: Do I understand and know...
